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Our insurance and wealth management provider, TruStage, is currently experiencing a system outage that is affecting member service, policy issuance, and claims processing. TruStage is actively investigating the issue, and we will share additional updates as they become available.

In the meantime, please continue to follow account security best practices. Sun Federal will never ask for sensitive information such as your username, password, or one-time passcode. If you receive an unexpected request for personal or account information, do not respond. Instead, contact us immediately.

Make a Payment

Making a loan payment is simple and convenient! Choose the best option for you:

From Your Sun Federal Account

MethodHow Do I Access?Cost
TransferDigital Banking, select Transfers. Free
Debit Card or ACHMake a one-time payment through our online portal.$5
CallGive us a call and select option 2, then 1, then 2, then 1.Free
VisitLocationsFree
MailPayments can be sent to our Support Center: 
1627 Holland Rd. 
Maumee, OH 43537 
Free

From Another Financial Institution

MethodHow Do I Access?Cost
External Transfer from linked account Digital Banking, select Transfers. If you have not been setup yet, give us a callFree
Debit Card or ACHMake a one-time payment through our online portal.$5
CallGive us a call and select option 2, then 1, then 2, then 2.$2
VisitLocationsFree
MailPayments can be sent to our Support Center: 
1627 Holland Rd. 
Maumee, OH 43537 
Free