Safe Mobile Banking Practices

Password protect your mobile device
Download applications only from trusted sources
For mobile devices using the Android operating system, do not enable Android’s “install from unknown sources” feature
Never store usernames and passwords on your mobile device
Keep your mobile device with you or keep it somewhere secure when not in use
Frequently delete text messages received from the credit union
Notify the credit union and carrier immediately if your mobile device is lost or stolen so that it can be deactivated
Do not modify your mobile device as it may disable important security features
Install antivirus software
Check your credit union account frequently and notify the credit union of any unauthorized transactions
Do not respond to text messages requesting personal information, such as Social Security numbers, credit/debit card numbers and account numbers
Adopt safe practices as your would using your own personal computer. This includes not opening attachments or clicking on links contained in email received from unfamiliar sources