Our insurance and wealth management provider, TruStage, is currently experiencing a system outage that is affecting member service, policy issuance, and claims processing. TruStage is actively investigating the issue, and we will share additional updates as they become available.

In the meantime, please continue to follow account security best practices. Sun Federal will never ask for sensitive information such as your username, password, or one-time passcode. If you receive an unexpected request for personal or account information, do not respond. Instead, contact us immediately.

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We love to hear from our members! Whether you’re inquiring about a service or have a question about your account, contact us and we’ll assist you with whatever you need.

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(800) 992-3808

To report a lost or stolen card outside of business hours:

Visa Credit Card: (888) 406-4081 | Outside the USA: (571) 325-3032

Visa Luxury Credit Card: (855) 206-4375 | Outside the USA: (301) 945-9953

Visa Debit, ATM & HSA Cards: (800) 472-3272

Traveling?

Let us know or enter your travel dates and destination using Sun Card Central! To help you feel secure, when we see credit or debit transactions from locations far from home without knowing why, we may freeze your account in case your card has been stolen.

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